AvMed performance-related VDI service calls reduced by 98 percent

Colorado Springs, CO, June 10th, 2014 – Storage industry innovator X-IO Technologies today announced that Florida-based health plan provider AvMed has selected X-IO Intelligent Storage Element (ISE) to underpin its Virtual Desktop Infrastructure (VDI) environment. The X-IO solution has already improved the performance of the AvMed infrastructure and has cut service calls by 98 percent.

AvMed’s legacy storage infrastructure was struggling to support its VMware vSphere VDI environment as increasing numbers of users were added to the system, causing severe performance degradation. Consultants in the field reported slow VDI performance, frozen desktops, and long login delays, generating an average of 50 support calls per week.

The company needed to implement a high-performance, resilient, easy-to-deploy, enterprise-grade solution. After reviewing a number of options on the market, AvMed deployed X-IO’s ISE solution.

AvMed selected X-IO’s award winning ISE 700 Series hybrid and ISE 200 Series storage systems for its impressive blend of price, performance, and capacity. The company implemented two X-IO ISE 730 hybrid storage systems for its VDI environment and two X-IO ISE 240 storage systems for its SQL Server databases.

Since moving to the X-IO solution, AvMed is down to one support call per week — a total reduction of 98 percent — and has cut login times by more than 90 percent.

“X-IO offered a system that exceeded our VDI performance requirements, used enterprise grade components, and took just a few hours to get completely deployed,” said Nelson Remy, IT infrastructure manager, AvMed. “Some of our most critical virtual desktops, which also drive the most performance demand, were taking up to two minutes from login to desktop presentation on our existing enterprise SAN. With X-IO, it takes 10 seconds.”

As a leading Floridian health company, AvMed has built a reputation for its superior network of doctors, specialists, and hospitals, as well as for its stellar service. Maintaining a finely tuned VDI environment is essential to AvMed as it provides staff with critical classroom training and enables workers in the field to access business applications quickly and securely.

Gavin McLaughlin, VP, Worldwide Marketing at X-IO, said: “For Avmed it’s critical that the company’s VDI environment provides important staff with access to training in their classrooms and that workers in the field can use applications quickly and securely while keeping private information in the data centre.

“At X-IO, we have a proven track record of delivering to our customers consistently reliable, high-performance solutions that stand up to the demands of a VDI environment time after time. We are delighted to be working with AvMed to help deliver its invaluable services to the people of Florida.”


Full Case Study: http://bit.ly/1oSIGv8

Twitter: http://www.twitter.com/xiostorage
LinkedIn: https://www.linkedin.com/company/xioedge
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Customer website: https://www.avmed.org

About X-IO

X-IO Technologies, with its Intelligent Storage Element (ISE) architecture, has solved some of the fundamental challenges of enterprise storage for virtualized environments. ISE addresses the demand of customers for consistent performance, simplified, hypervisor integrated management and true zero-touch reliability in VDI, OLTP and BI-DW environments.

Based in Colorado, the organization has offices throughout North America, Europe, Asia, the Middle East, and Africa and has a proven installation of more than 7,000 units across 1,200+ customers worldwide.

Media Contacts:

Emily Gallagher/Maggie Gaston
Touchdown PR

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